Welcome to the Village Utility Billing Office!
The Utilities Office provides support for the Village's provided electric, water, sewer and garbage services.
The Utilities Office is located on the first floor of the Bryan Center. There is a customer service window that accepts utility bill payments and is open from 8am – 4:30pm Monday through Friday. The Utilities Office is also open until 6pm on the 15th of the month which is bill due day. If the 15th falls on a Saturday, the office will offer extended hours on Friday. If the 15th falls on a Sunday, the office will offer extended hours on Monday.
Although the Utilities Office is only able to process payments during the hours listed above, the Utility Billing Clerks are available to assist customers with any questions and concerns regarding their utilities or billing between 8:00 am and 4:30 pm Monday through Friday by calling 937-767-7202 and selecting option 2.
The Utilities Office is staffed by two full time Utility Billing Clerks. They provide the following services to customers in person and over the phone:
It should be noted that the Village does not provide natural gas, cable or internet services. Information on those services can be found by clicking on "Useful Links" below.
Contact Utility Billing Personnel:
NathaLee Hutchins, Utility Billing Clerk
Kasee Ault, Utility Billing Clerk