Utility Billing

Welcome to the Village Utility Billing Office!

The Utilities Office provides support for the Village's provided electric, water, sewer and garbage services. 

The Utilities Office is located on the first floor of the Bryan Center. There is a customer service window that accepts utility bill payments and is open from 8am – 3pm Monday through Friday and open until 6pm on the 15th of every month. If the 15th falls on a Saturday, the office will have extended hours the Friday before. If the 15th falls on a Sunday, the office will have extended hours the Monday after.

Although the Utilities Office is only able to process payments during the hours listed above, the Utility Billing Clerks are available to assist customers with any questions and concerns regarding their utilities or billing between 7:30 am and 3:30 pm Monday through Friday by calling 937-767-7202 and selecting option 2. 

The Utilities Office is staffed by two full time Utility Billing Clerks. They provide the following services to customers in person and over the phone:

  • Signing up new customers for service
  • Processing payments
  • Selling trash stickers and bags
  • Assisting customers with budget billing
  • Calculating and processing monthly utility bills
  • Accepting work orders
  • Assisting customers with solid waste related services which are contracted through Rumpke
  • Providing customer service for Village residents and businesses concerning their utilities and billing
  • Adding and removing customers to our Automatic Check Withdrawal service
  • Providing information to customers regarding area programs that provide financial assistance for utility bills

It should be noted that the Village does not provide natural gas, cable or internet services. Information on those services can be found by clicking on "Useful Links" below. 

Contact Utility Billing Personnel:

NathaLee Hutchins, Utility Billing Clerk

Kasee Ault, Utility Billing Clerk

 

Contact Us

The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
Get Directions

  • Phone: (937) 767-7202 x 221
  • Staff Directory
  • Office Hours:
    Village Utilities Office staff are available to assist customers with questions and concerns from 7:30 am - 3:30 pm. It should be noted that payments can only be processed during the hours that the window is open

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